Warranty

 Finish and Warranty Information

 Finish Color & Texture Disclaimer Due to individual computer monitor limitations, the color samples on your screen may not accurately reflect finish colors and textures. All finishes are handcrafted, resulting in variations from one piece to another, just as in other forms of art. Manufacturer will not accept a return based on custom finish requests. Manufacturer does not recommend outdoor fireplace door applications, and water damage will not be covered. On DV gas faces care should be taken to avoid install option where an Ironhaus screen is closer than 2” as this condition can cause finish failure. To confirm your finish choice, check your finish color and texture selections carefully on the finish selections page or please order finish samples. Because of the nature of Ironhaus/PW finishes, instances of damage due to excessive fires, neglect, misuse or abuse will be the sole discretion of manufactures judgment for remedy. Color finishes, especially custom ordered colors may vary slightly in shade and are not guaranteed to perfectly match or coordinate. Customer/purchaser accepts risk of any slight shade variations that may occur; however, variations deemed significantly varied may be reapplied at manufactures judgment and discretion. Customer/purchaser is responsible for following recommended guidelines of care and maintenance of the product and proper operation of same (see Care and Maintenance Instructions). Ironhaus / Portland Willamette Limited Warranty Important! Please Read This Warranty Before Installing or Using Ironhaus Products! Ironhaus/PW warrants to you, the original retail purchaser only, that your product (i.e. furnishings; not to include glass, finish, mesh parts and/or accessories will be free of defects in material and workmanship at the time of purchase from authorized dealer or distributor for a period of one year beginning on the date of purchase. At any time during the stated period, should any of the parts be found to have been defective, the manufacturer will repair or replace defect at no cost to purchaser. However, purchaser must pay labor and transportation costs for removal and return of said product to the manufacturer, as well as labor costs for reinstallation of the repaired product. Proof of purchase must accompany the returned product. If you believe the product is defective, notify your dealer who then can assist you in the return to the manufacturer whose address is: Ironhaus/PW 113 Lewis Ln. Hamilton MT 59840 In case of breakage on a pane of glass, contact a local glass supplier for glass replacement. Ironhaus PW does not warranty glass. IRONHAUS/PW LIMITS THE DURATION OF THE IMPLIED WARRANTY OF MERCHANTABILITYTO THE PERIOD SET FORTH ABOVE, APPLICABLE TO THE PARTS AS SPECIFIED, AND OTHERWISE DISCLAIMS ALL IMPLIED WARRANTIES WITH RESPECT TO THE FIRESCREEN AND ITS PARTS. Some states disallow certain limitations on implied warranties, so you should consult your state law if you have a question regarding this disclaimer. The manufacturer disclaims any and all liability for incidental, consequential, special or indirect damages arising out of any claimed breach of warranty. However, some states do not allow exclusion or limitations of such damages so this disclaimer may not apply to you. All fireplace products are warranted as expressed herein in their original installation only. Products installed improperly or in non-conformance with state and local building codes could nullify the warranties expressed and implied herein. Commercial applications are warranted for 90 days on material and workmanship from date of purchase. Transit damage and results from alterations are not covered by this warranty. Manufacture disclaims all other warranties, whether expressed or implied, and specifically disclaims the implied warranties of merchantability and fitness for a particular purpose. In no event shall manufacture be liable, to customer/purchaser or user, in warranty, contract, negligence, strict liability or otherwise, for any damages, whether incidental or consequential, which are alleged to be caused by one or more of our products. Therefore, the sole and exclusive remedy against us for breach of warranty breach of contract, nor in negligence or strict liability or otherwise shall be vested only in the retail purchaser-user and shall be limited to refund of the purchase price. 

Installation and removal charges and related labor costs will not be our liability and are not covered by the stated exclusive remedy. Glass, parts and accessories sold separately are sold “as is”. Limited warranty is specifically offered to the original retail purchaser-user. The distributor or dealer is authorized to pass that warranty on to the retail purchaser, if applicable. However, no other authority is given to make warranties or representations on our behalf, and unauthorized extensions of warranties by our customers/purchasers shall remain the customer’s sole responsibility. 

The customer/purchaser is responsible for determining the suitability of our products for customer’s use or resale, or for incorporating them into objects or for applications which the customer designs, assembles, constructs or manufactures. If the need arises, to use this warranty, furnish proof and a detailed report to your dealer.